The northern pedestrian entrance is on John Frost Square adjoining the Friars Walk shopping and leisure complex.

Kingsway Centre includes a range of high street chain and independent privately owned shops.

[1] Kingsway Centre underwent a refurbishment and extension during 2007 and 2008.

[2] In October 2014 the centre was bought by Bywater Properties and Queensberry Real Estate, the developers of Friars Walk.

[3] In December 2023 Niall Leighton-Boyce of Boyce Group purchased the centre after previous owners went into administration in May 2023.