[2] The Kiteworks hardened virtual appliance encrypts and encapsulates the Private Content Network with multiple security layers.

[3] In late 2020, a zero-day exploit in Accellion’s legacy 20-year-old File Transfer Appliance (FTA) product led to data breaches of dozens of government and private organizations.

[8] The company's chief executive officer, Yorgen Edholm, credited aversion to "National Security Agency—style snooping" as a factor in their success.

[8][33][34] That December, the company released a set of programming interfaces extending secure file access to mobile devices.

[35] In 2015, PCMag reviewer, Fahmida Y. Rashid, praised Kiteworks for its interface, support for mobile devices, and privacy tools.

[36] In June 2017, Kiteworks received FedRAMP Authorization for Moderate Level Impact of Controlled Unclassified Information (CUI).

[38] In March 2022, Kiteworks was recognized by the Information Security Registered Assessors Program (IRAP) after being evaluated for up to the Protected data classification level.

[41] Also, in the same month, it announced that the Kiteworks Private Content Network supports the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF), which allows users to better manage content-based risks.

[45] The first vulnerability was a SQL injection, allowing an attacker to use a web shell to run arbitrary commands and extract data.

[46] Out of approximately 300 total FTA clients, up to 25 appeared to have suffered significant data theft[47][48][49] including Kroger,[50] Shell Oil Company,[51][52] the University of California system,[53] the Australian Securities and Investments Commission,[54] the Reserve Bank of New Zealand,[55] and Singtel.