The station is staffed and offers limited wheelchair accessibility.

La Pocatière is served by Via Rail's Ocean; the Montreal – Gaspé train was suspended in 2013.

Both trains share the same rail line between Montreal and Matapédia.

The station is recognized as a Heritage Railway Station by the Federal government and has a citation by municipality of Sainte-Anne-de-la-Pocatière, listed on the Quebec Cultural Heritage Directory.

[1] Media related to La Pocatière train station at Wikimedia Commons