[1][2] The story is set in Mumbai and is a take on the lives and challenges faced by women in big cities and how they sometimes find hope, encouragement and companionship in the most unlikely places.

In this case, the protagonists are four women – Shubha Joshi, Nanda Shinde, Bubbly Chaddha, and Pooja Singh – who travel to work and back by the Ladies Special train, Three passengers, Meghna, Prarthana and Bindu meet in a Mumbai Ladies Special train and become friends, sharing their problems with each other.

Prarthana Kashyap is a stolid Bihari 30 year old and hardworking woman who works in a telecom company.

Her family consists of her mother Rachna, her father, who is unemployed and a brother, Puneet, a cab driver.

Though Bindu's married life is not smooth, she doesn't show her uneasiness and always carries a smile on her face.