[1][2] Ward made her Broadway debut in the 1994 revival of Carousel as Jenny Sanborn and Heavenly Friend, understudying the role of Julie Jordan.
[4] She appeared in the 2001 revival of Follies as Young Sally,[5] where she met her future husband, director Matthew Warchus.
Some of these productions include: The Vagina Monologues (The Arts Theatre); Pericles, A Winters Tale (with the RSC); Batboy, Heathers (Royal Haymarket)’’; Caroline or Change (Chichester, Hampstead Theatre, West End);The Sound of Music as the Baroness (London Palladium, 2006);[14]The Philadelphia Story at The Old Vic as Elizabeth Imbrie (2005);[15]A Midsummer Night's Dream, Camelot the Musical at Regents Park; and, with the Lost Musicals series, Du Barry Was a Lady (2001)[16] and Johnny Johnson.
In 2019 she created Cynthia in the West End production of Dear Evan Hansen at the Noël Coward Theatre, for which she received an Olivier Nomination.
She has appeared in an episode of Torchwood and Law and Order SVU, The Last Days of Lehman Brothers (BBC), Touch of Frost (ITV), Kiss Me First (Channel 4), She also appeared in Story of a Bad Boy (the debut film by Tom Donaghy and produced by Jean Doumanian), Series 7: The Contenders, the 1997 film In & Out as a student.