[2] Many lean manufacturing methods have been successfully adapted to identify non-value added activities (waste) in administrative, transactional, and office processes that are common in government agencies.
Several types of non-value added activity, or waste (muda in Japanese), are common in government administrative and service processes.
[6] The 8 wastes spell the acronym: D-O-W-N-T-I-M-E. Wastes in administrative and service processes can relate to: Numerous government agencies, such as the Lean House, the U.S. Environmental Protection Agency and the States of Arizona, Iowa, Minnesota, Missouri, and Washington, are using Lean to improve the quality, transparency and speed of government processes.
As in the manufacturing and service sectors, some government agencies are implementing Lean methods in conjunction with Six Sigma process improvement approaches.
16.^Kavanagh, Shayne C., Kenworthy, Harry, Cole, Jeff, "A Guide to Starting the Lean Journey - a White Paper," (https://www.gfoa.org/materials/a-guide-to-starting-the-lean-journey), Government Finance Officers Association (GFOA), 42 pages, 2014.