She was the Controller of BBC Radio 2 and 6 Music from early 2004 until her resignation in October 2008 over The Russell Brand Show prank calls.
On 30 October 2008, Director General Mark Thompson met with the BBC Trust to discuss reaction to the incident, and Douglas's resignation was announced.
[6] Douglas had caused controversy earlier in 2008 with remarks, made in defence of the appointment of George Lamb to the 10 am–1 pm slot on 6Music, which were seen as pandering to outdated stereotypes.
[7]There were existing problems with her siding with another of her signings, Brand, against a series of producers as revealed in an interview with Paul Gambaccini by Nicky Campbell on The Breakfast Show on BBC Radio 5 Live.
[2] The following month, she began a new job as the Director of Programming and Business Development at the British subsidiary of Universal Music Group.