The concourse and collector are at an intermediate level, where the main fully accessible entrance is located on the south side of Sheppard Avenue East west of Leslie Street.

There is a secondary automatic accessible entrance at the corner of Leslie Street directly to the easterly end of the subway platform, which is at the lowest level.

[1] The public art in the station, entitled Ampersand and created by Canadian artist Micah Lexier, consists of 17,000 ceramic tiles, each with a printed ampersand between the words "Sheppard" and "Leslie", based on 3,400 different pieces of handwriting from the community collected in 1997.

According to the artist's statement posted in the station, this piece of artwork "acknowledges the duality of being both an individual and part of a larger community."

Passengers wishing to transfer to the GO Station are directed to the exit outside the bus terminal; a short walk to the intersection of Old Leslie Street and Esther Shiner Boulevard brings pedestrians to a walkway which connects to the north end of the GO platform.