However, this uncertainty was assuaged after NLB's development team discussed the concept with focus groups made up of its target customers—young adults.

Its success paved the way for more innovations, such as the music@orchard series of programmes that saw rap artistes and rock bands entertaining huge crowds.

[1] With an appealing ambiance, and the presence of music booths and a café, library@orchard managed to double its outreach since its establishment, with an average of more than 1.4 million visitors per year.

To mark the relocation of library@orchard, NLB held a series of public events and programmes, such as exhibitions, film screenings, talks and even "live" performances by local bands and musicians, in the months leading to the closure.

The new library is slightly bigger than its predecessor at 1,700 square metres and spans two floors of the mall, described as The Studio and The Loft.