[2] As Office of Personnel Management director, Ms. Springer was the chief executive of the organization responsible for the U.S. federal government's human resource planning, products, services and policies for the 1.8 million employee civilian workforce worldwide.

She was responsible for leading human capital planning and alignment; management of the world's largest single-employer sponsored health insurance program; policy guidance and compliance oversight to Federal agencies for recruiting, training, compensation and personnel management; administration of retirement plans for employees in all branches of the Federal government; and background investigative services for the civilian workforce.

During her tenure at the Office of Personnel Management, Ms. Springer introduced a publicly acclaimed strategic and operational goal setting and tracking process with all goals and progress transparently posted on their public website, designed and implemented an innovative approach to recruiting talent – "Career Patterns", and launched the first-ever nationwide prime time television advertising campaign promoting federal service careers.

As the Office of Management and Budget controller, Ms. Springer led the federal financial community to reduce agencies' year-end reporting time from five months to 45 days.

From 2008 to 2015, Ms. Springer advised federal agencies as an executive director in the Government and Public Sector Practice of Ernst & Young LLP.

In 2019, Ms, Springer provided technical support to the Subcommittee on Operations of the U.S. House of Representatives Committee on Oversight and Reform and testified at a public hearing in May 2019 on the future of the Office of Personnel Management.