[5][6] The systems combined form a 380 km (240 mi) long network, all accessible via one single ticket.
Considered the most modern in Latin America,[7] the system is the first to install platform screen doors at a station,[8] and use communications-based train control[9] with lines 4 and 15 being fully automated.
The São Paulo Metro and CPTM both operate as State-owned companies and have received awards in the recent past as one of the cleanest systems in the world by ISO 9001.
Commercial operations started on September 14, 1974, after an eight-year "gestation" period that began in 1966, under Mayor Faria Lima's administration.
In 2006, the São Paulo Metro system has started to use a smart card, called "Bilhete Único" (or "Single Ticket" in English).
[4] On 14 September 2019, Metrô recorded the highest ever ridership figure of 5.5 million on a single business day, caused by the recent expansion of some lines.
This agreement established that Metro would be in charge of the studies for the planning, implementation, and operation of passenger transportation in the municipal district of São Paulo, either directly or through third parties.
Later, the other inter-city bus terminals were integrated into the system, such as Bresser, in January 1988, and Palmeiras-Barra Funda, in December 1989.
This contract included the responsibility for maintenance and conservation of the existing installations, as well as of the expansion and modernisation of the terminals.
They were designed in United States by the Budd Company, and the national rolling stock manufacturer Mafersa did the final assembly.
All police matters that occur within the system are directed to the police station of the subway system, Delegacia de Polícia do Metropolitano de São Paulo (DELPOM), located at Palmeiras-Barra Funda station.