[8] Shareholders include MTN Irancell, Telecommunication Company of Iran, IEDC Gostaresh Electronic, Ministry of Defense, Bonyad Mostazafan [13] The company is a major shareholder in Iranian Towers, and of MCI's Rubika.

[15] In July 2013, Iran's Sunni community which is the second-largest religious group, accused the company of insulting caliph Umar after he was called "deceived by the Devil" in a competition's question.

[16] After Irancell doubled the prices for its mobile web services in December 2014, some angered users started protesting the company via the social media.

Subscribers decided to hold a boycott on the company and remove their SIM cards altogether on 31 December 2014.

In July 2016, a robot known as MTN Bot leaked data on personal information of millions of Irancell subscribers on Telegram.

Irancell did not pledge responsibility for the leakage and accused its rivals for the turmoil caused by the news.

[18] In November 2017, Minister of Communications Mohammad Javad Jahromi warned Irancell over its ad injection.