The four-storey shopping mall contains decorations consisting of murals and replicas of Penang's famed landmarks and lifestyles.

[1][7] M Mall O2O, which was opened to the public in 2015, constitutes Phase 2 of the Penang Times Square, a major urban redevelopment project currently being undertaken by Ivory Properties Group.

[2][8] The shopping centre, which includes MBI International Sdn Bhd as its tenants, is the first in Penang to implement the use of virtual currency as an alternative payment method.

[6] Consequently, in 2017, the Royal Malaysian Police and government officials raided the shopping mall as part of a nationwide investigation on illegal investment schemes.

[3][11] Parts of the shopping mall are designed to replicate sceneries in different countries, such as the United Kingdom, South Korea and Thailand.