Internal mail

Goods are often heavy and bulky and may require specialist handling (e.g. fragile), lifting equipment (forklifts for pallets) and transportation devices (sacktrucks, motorised trollies, vans and flatbeds) and are therefore rarely handled by the mailroom.

[5] The pending tray is for documents that cannot be worked on at present because input from another person is required, or the requests are low priority.

This person usually works independently and is responsible for a company's incoming and outgoing mail.

A mailroom clerk's job may be with a private firm, government agency, non-profit group, or a military operation.

[6] Mailboy is an American traditional name for the mailroom clerk who collects and delivers mail within a large organization.

In the modern workplace it is a role suitable for people with learning difficulties and helps an organization meet legislative quotas.

The mail and small packets are placed on "trucks" or "trollies" which are programmed with the destination.