Mary Margaret Portas OBE (née Newton; born 28 May 1960[1]) is an English retail consultant and broadcaster, known for her retail- and business-related television shows, founding her creative agency Portas and her appointment by David Cameron, the British Prime Minister, to lead a review into the future of Britain's high streets.
Portas was the fourth child of five siblings, born into a Catholic and Protestant Irish family in a small end-of-terrace in Windsor Road in north Watford.
In 1997 Portas left Harvey Nichols to launch an agency, Yellowdoor, producing campaigns for clients including Clarks, Louis Vuitton, Oasis Stores, Swarovski, Dunhill, Boden, Thomas Pink, Patek Philippe and Mercedes-Benz, Sainsbury's, Habitat, Westfield, Liberty and The Body Shop .
When asked in a Radio Times interview why she left Harvey Nichols, Portas is quoted to have said "I wanted to create my own world.
[16] Each week, Portas reviews shops based on their location, shopability, service and website - awarding retailers marks out of 10.
In March 2011, Portas regularly appeared in the Channel 4 series Lily Allen: From Riches to Rags, in which she advised the pop star on her venture into fashion retail.
Following the BBC Two series Mary, Queen of Charity Shops in June 2009, Portas was appointed as Global Retail Ambassador for Save the Children.
[20] Portas has gone on to open seven permanent Living & Giving shops, in Edinburgh, Westbourne Grove, Primrose Hill, Parson's Green, Barnes, New Kings Road, Richmond, Ealing and Chiswick.
[19][20][21] On 4 February 2012, the minister for local government, Grant Shapps, announced that towns across England could bid to become Portas Pilot Areas.
[22][23] In May 2012, the twelve towns to be helped were announced as: Bedford, Croydon, Dartford, Bedminster (Greater Bristol), Liskeard, Margate, Market Rasen, Nelson, Newbiggin-by-the-Sea, Stockport, Stockton-on-Tees and Wolverhampton.
[24] In July 2012, fifteen more towns were announced as: Ashford, Berwick, Braintree, Brighton (London Road), Hatfield, Royal Leamington Spa (Old town), Liverpool (Lodge Lane), Waterloo, Forest Hill, Tower Hamlets (Chrisp Street, Watney Market and Roman Road), Loughborough, Lowestoft, Morecambe, Rotherham and Tiverton.
[30] Portas was appointed Officer of the Order of the British Empire (OBE) in the 2024 New Year Honours for services to business, broadcasting and charity.
[32] Portas states the aim of her review to "put the heart back into the centre of our High Streets, re-imagined as destinations for socialising, culture, health, wellbeing, creativity and learning".
[35] Cameron said "I am delighted that Mary Portas has produced such a clear vision of how we can create vibrant and diverse town centres and breathe life back into our high streets.
"[35] A 2017 retrospective article by The Telegraph showed Portas' plan failed to stem the number of High Street store closures.