Mayo Hospital is located in the heart of Old Lahore, and provides free treatment to almost all admitted patients as part of a government policy.
The architecture of the hospital is Italian, designed by Pudon and engineered by Rai Bahadur Kanahya Lal, one of the leading architects of that time.
West Surgical Ward (also known as Anarkali Ward) Starting from 24 May 2003, following departments provide 100% free treatment (as long as the patient remains admitted in the hospital):[17][18] All admitted patients are getting Free of Cost diagnostic Laboratory & Radiology Services.
[21] Pakistan's first Spinal Cord Stimulation surgery was done by Neurosurgery Department of King Edward Medical University / Mayo Hospital Lahore in August 2018.
[22] The team included Professor Shahzad Shams (Chairman[13][14] Neurosurgery King Edward Medical University / Mayo Hospital Lahore), Dr Muhammad Tariq[23] (Asst Prof Neurosurgery King Edward Medical University, Lahore), Dr Ammar Anwer[24] (Research Fellow ANFN-DBS Pakistan) and Dr Rupesh Jung Raut (R 3, Neurosurgery Department King Edward Medical University / Mayo Hospital Lahore).
The patient was suffering from phantom limb syndrome and Medtronic Prime Advance™ SCS system[25] was implanted bilaterally in cervical spine.
[26] On 4 August 2023, the nurses at the hospital protested about their work hours, claiming they were being treated in an unfair manner by the professors.
[27] On 12 June 2023, an injured man brought to the hospital with bullet wounds was killed when three armed men entered the emergency room and shot him three times.
[28] In June 2023, patients and staff reported a severe shortage in essential medicines, lab services, ventilators, and beds.