Afterwards, forks of the application went live to allow for its continued public use, and the Washington Metropolitan Area Transit Authority (WMATA), Metro's operator, announced that it would launch a similar app.

MetroHero was initially developed by James and Jennifer Pizzurro, who both attended George Washington University and studied computer science.

[1] In addition to their work on MetroHero, the app's developers led or participated in other initiatives related to transit in the Greater Washington area.

[1] Individual stations and trains can be selected to see ratings and comments provided by other users, including both positive and negative notes like cleanliness and crowdedness.

[2] Additionally, MetroHero parses data from Twitter feeds to learn about system incidents, including delays and fires.

[1][a] However, on June 30, 2023, Randy Clarke, WMATA's general manager, announced that Metro would begin offering a similar service as MetroHero did.

[5][8] The app, initially named MetroMeter, was planned to begin operating in early July and would provide real-time information on trains, headways, and service schedules.

DCist called it one of the "most praised" Metro tracking apps,[3] and WMATA publicly acknowledged its popularity when announcing its decision to establish MetroPulse.