[citation needed] Originally, the loop was open-air and connected to the station via an at-grade street crossing.

It experienced a major traffic increase due to the opening of nearby shopping centres and the redevelopment of the neighbourhood, leading to passenger loads and circulation surpassing the design capacity of the original station.

[4] Construction began in February 2015, with an estimated cost of $55.5 million, jointly funded by the federal, provincial and municipal governments.

[5][6] On November 15, 2016, TransLink closed and partially dismantled the pedestrian overpass in preparation for work required in rebuilding the east stationhouse.

Metrotown provides a partial off-street transit exchange on Beresford Street, and in front of the ground-level entrance to Metropolis shopping centre.