[6][7] The film begins with Kavita, a young British woman played by Banita Sandhu, who faces personal struggles and travels to Calcutta to find clarity.

Despite her external resolve, Mother Teresa experiences deep spiritual struggles and feelings of abandonment by Jesus, a lesser-known aspect of her life.

[9] Abhinav of Telangana Today also commented on the film, stating, "Director Kamal Musale could have done wonders but stopped short of delivering a masterpiece for reasons best known to him.

Kolodiejchuk highlighted that the film misrepresented her “darkness.” He insisted that the producers were unaware of Mother Teresa's interpretation of her spiritual struggles and their significance to her life and vocation.

Derry Connolly, president of the John Paul the Great Catholic University, called it “one of the best saint movies” he had seen in a long time.