There is a self-service petrol pump behind the hotel complex; however, the fuel price reflects the remote location.

The 1960s and 1970s saw significant extensions to the hotel and Mount Cook Village, including water mains, sewerage treatment, local streets, and the sealing of State Highway 80, which greatly improved access.

[6] Mount Cook Village is described by Statistics New Zealand as a rural settlement, and covers 4.26 km2 (1.64 sq mi).

[7] Before the 2023 census, Mount Cook Village had a larger boundary, covering 9.68 km2 (3.74 sq mi).

[8] Mount Cook Village caters to a steady flow of around 250,000 visitors per year[4] with a wide range of facilities and accommodation.

The hotel also owns and operates chalets and a lodge and motel with options ranging from backpacker accommodation through to family units.

The small White Horse Hill camping ground is located about 2 kilometres (1.2 mi) outside the village, connected via a walking track.

[10] The village is home to the park's visitor centre,[11] and the starting point for climbers, hunters[12] and trampers visiting the many huts.