It is the 29th installment in the NHL video game series and features Toronto Maple Leafs center Auston Matthews as the official and North American cover athlete,[1] and would return as the cover athlete in NHL 22.

[3] NHL 20 introduces new game modes such as Squad Battles in Hockey Ultimate team.

The game features a new commentary team of play-by-play man James Cybulski and Ray Ferraro as the main color commentator at ice level.

[4] Cybulski and Ferraro will be joined by other celebrity guests (i.e., rapper Snoop Dogg) for certain games.

NHL 20 received "generally favorable" reviews for the PS4[8] and Xbox One[7] versions of the game, according to Metacritic.