Issues the OPAD deals with include making sure all Americans have access to integrated broadband services, content is regulated to keep children safe on the Internet, competition in the telecommunication and information industries are cooperative and that user privacy is protected.

[3] The Office of International Affairs (OIA) is responsible for developing and the implementation of policies to strengthen U.S. companies' ability to compete worldwide in both the Information Technology and Communications sectors.

[4][non-primary source needed] In consultation with other U.S. agencies and the U.S. private sector, OIA partakes in both international and regional conferences and conventions to advocate for policies that open information and communication technology (ICT) markets and boost competition.

[7] Funds are allocated to support the Pan-Pacific Educational and Cultural Experiments by Satellite (PEACESAT) project, which provides satellite-delivered education, medical, and environmental emergency telecommunications to numerous small-island countries and territories in the Pacific Ocean area.

[10] The NYC 9/11 Program provided the Metropolitan Television Alliance (MTVA) with $29.5 million for the creation and classification costs of the temporary digital television broadcast system in the NYC area until a more permanent facility is finished atop the Freedom Tower.

This includes digital literacy training and outreach campaigns to educate the general public on the importance and relevance of broadband in everyday life.

Grantees are responsible for funding the creation, expansion and maintenance, as well as supporting and encouraging the use of, broadband technology.

These programs collected data used by the NTIA to refurbish a public interactive National Broadband Map that was released in February 2011.

[14] The map was authorized by Congress with the 2008 Broadband Data Improvement Act[15] and was funded through the 2009 economic stimulus bill.

In 2020, the NTIA suffered a data breach following a cyberattack likely conducted by a nation state adversary, possibly Russia.