[8] During her time at the CPSC as Acting Chairman, Nord came under scrutiny by Members of the United States Congress and the media for the agency's recall of large numbers of toys that violated the federal lead paint ban.

"[9] Nord has criticized the CPSIA for ambiguous provisions, unrealistic deadlines, and lack of foresight, asking Congress to address the "chaos and confusion".

[10] In 2009, Nord and Commissioner Thomas Moore voted on a stay of enforcement of the lead content provisions of the CPSIA for youth ATVs and mini bikes.

[12] Nord has also voted for delays in enforcement of certain provisions of the Act, citing a need for time to further interpret the law and industry to come into compliance.

During Nord's time at CPSC, the agency efforts to address import safety included negotiating agreements with China and other exporting countries, establishing a port surveillance program, expanding the laboratory facilities of the agency and creating the first CPSC international office in Beijing.