There is a common concourse on level B1F of the main Terminal 2 building and then platforms below, using double track originally intended for the Narita Shinkansen.

There is a security checkpoint between the station exit and the terminal building where identification (such as a passport) must be shown and baggage may be inspected.

Tracks 1 and 2, on the southern half of the platform, are used for Narita Sky Access trains including the Skyliner limited express service.

Passengers to the airport pass through separate exit gates to enforce the fare structure in that direction.

The second track for Keisei trains opened on 14 November 2009, as part of the construction project for the Narita Sky Access Line.