[3] Headquartered in New Delhi, it serves as the apex national-level forum for consumer dispute resolution in India.

[4] Since its inception, the NCDRC has played a crucial role in promoting and protecting consumer rights in India.

[7][8] The Commission's establishment was part of a three-tier quasi-judicial machinery set up at the national, state, and district levels to address consumer grievances effectively.

However, with the enactment of the Consumer Protection Act, 2019, this pecuniary jurisdiction was revised to cover complaints valued above ₹10 crore.

[6] The NCDRC continues to operate from its headquarters in New Delhi, serving as the apex body in the consumer disputes redressal mechanism of India.