[2] As of 31 December 2022, the bank's total assets were valued at approximately US$4.106 billion (TSh 10.2 trillion), with more than 6 million customer accounts and more than 3,500 employees.

[1] As of September 2023[update], the bank was a large financial services institution, providing commercial banking services to individuals, small and medium-sized enterprises, corporate clients as well as large businesses.

In 2008, the Government of Tanzania off-loaded another 21 percent shareholding in an initial public offering (IPO) at the Dar es Salaam Stock Exchange (DSE).

As of September 2023, the company's stock was owned by institutions and private individuals as detailed in the table below:[5] As of September 2023[update], the bank maintained 230 networked brick-and-mortar branches in all regions and provinces of mainland Tanzania and Zanzibar Island.

Eleven other senior managers work with her to execute the bank's day-to-day business.