The song is present on the soundtrack of the film Transformers: Revenge of the Fallen - The Album, and on promos of Inuyasha: The Final Act's last episode on Animax Asia.

"[5] However, David Sessions, editor of Patrol magazine, wrote: "It's the CCM formula without the Jesus: pre-bottled concoctions (strings, astral guitar strumming) slathered on to enliven a fatally soulless mix.

"[7] A reviewer for musicOMH.com wrote: "'Never Say Never' and 'Ungodly Hour' are the band's closest approximations to the big Coldplay piano ballad, but without Chris Martin's quirky Englishness (and I never thought I would say that) both tracks ultimately collapse under the weight of their conceits.

The video takes place in one only sequence, featuring singer and pianist Isaac Slade walking through a destroyed suburban street after some sort of accident or attack.

The set used in the aftermath of the plane crash scene from Steven Spielberg's War of the Worlds was also used to film this clip, located at Universal Studios in Hollywood.