EMS transport services are contracted by the city to American Medical Response which provides response to medical emergencies with Basic Life Support (EMT) and Advanced Life Support (EMT-Paramedic) ambulances.

As of December 2019[update] this is a listing of all stations and apparatus in front line service operated by the New Haven Fire Department.

[2] In 2009 eighteen city firefighters, seventeen of whom were white and one of whom was Hispanic, brought suit against the department under Title VII of the Civil Rights Act of 1964 after they had passed the test for promotions to management positions and the city declined to promote them.

[5] New Haven officials invalidated the test results because none of the black firefighters scored high enough to be considered for the positions.

City officials stated that they feared a lawsuit over the test's disproportionate exclusion of certain racial groups from promotion under the controversial "disparate impact" theory of liability.