[1] Tiffany severed her ties with manager/producer George Tobin soon after her 18th birthday, and signed with manager Dick Scott and producer Maurice Starr, the latter responsible for forming the group New Kids on the Block (NKOTB).

The album was not a commercial success in the United States, and neither the album nor any single released from it made it onto the pop charts, though the title track "New Inside" received a little bit of airplay in some areas and reached some local radio stations' request-based countdowns thanks to the efforts of fans, who were starting to get organized on bulletin board systems and online services.

[2] An attempt was made to take advantage of current events by rededicating the song "Here in My Heart", written by superstar songwriter Diane Warren, to the troops serving in the Gulf War.

Ultimately, Tiffany broke her ties with Scott and Starr, and returned to Tobin for her fourth album Dreams Never Die.

On its release, Billboard felt Tiffany had "shrug[ged] off the dated sound" of her previous work with Tobin in favor of a "harder-edged, pop/funk pose" on New Inside.

[23] Jan DeKnock of the Chicago Tribune noted that New Inside contained "a much more contemporary sound, with plenty of pop-funk-dance winners" and described Tiffany's vocals as having a "new throaty snarl to go along with her powerful pipes".

She criticized some tracks for having "too many layers of busy production" and highlighted "Here in My Heart" for having a "simple charm" and allowing Tiffany to show off her "strong, expressive voice to greater advantage".

"[21] In a retrospective review, Alex Henderson of AllMusic noted Tiffany's attempt to move away from "sugary pop" and "embrac[e] a tougher urban contemporary sound".

However, he felt the album was unmemorable, commenting, "High-tech cuts like 'Tiff's Back' and the new jack swing-influenced 'It's You' sound like they were tailor-made for urban radio.