The NSW SES also provides the majority of General Land Rescue effort in the rural parts of the state.

During the 22/23 Financial Year, NSW SES Personnel answered 113,722 calls at the State Operations Centre.

In 2023, Commissioner Carlene York announced an investment into SES Facilities from the Government of New South Wales.

More recently, however, funding from the Government of New South Wales has allowed for a standardised fleet of vehicles to be obtained for the SES.

This has allowed the services to provide vehicles that are fit-for-task and reduce the average fleet age to under 20 years.

[23] Vehicle as a node utilises Motorola's SmartConnect technology to provide seamless connectivity for operational communications, even when there is no Public Safety Network (PSN) coverage.

When outside of coverage of the PSN, SmartConnect utilises cellular (4G) and satellite connectivity to maintain operational communications.

By August 2023, there were over 1,300 vehicles across the SES and Fire and Rescue New South Wales Fleet now utilising the technology.

[24] This provides the ability for SES crews to maintain operational communications regardless of their geographical location and surrounding topography.

[25] In June 2024, the SES was internationally recognised for its research, development and introduction of the nation's most advanced High Clearance vehicles into the Flood Rescue space.

In January 2018 the NSW State Emergency Service commenced a review of the rank and insignia structure within the organisation.

Between October and December 2018 all members of the NSW State Emergency Service transitioned to the new rank structure.