Its team of approximately 100 journalists,[1] led by editor-in-chief Adriaan Basson, is based in Cape Town, Johannesburg, Pretoria, Durban and Gqeberha.

In August 2021, News24 launched a digital subscription service that offers premium investigative journalism, opinion, analysis and more to paying subscribers at R75 per month.

According to the APP Annie's business intelligence report, in 2000 it become the most known South African media of the Internet 1.0,[3] which was already at that time realized with a web user interface.

Initially based in Johannesburg, News24 relocated to Cape Town in 2001 to form part of the newly created Media24 Digital division under the leadership of Russell Hanly.

In April 2020 News24 launched the first mobile version of the website, a new desktop one, and provided a free subscription option which offered 20 newsletters, personalized traffic alerts, weather forecasts and bookmarked articles.