In Night Call, player assumes the role of a Parisian taxi driver who survived the actions of a serial killer, and is compelled to solve a murder mystery following his awakening from a coma.

The player may choose to play one of three versions of the same story outline, all of which follow a taxi driver named Houssine who wakes up from medically induced coma in a hospital after surviving an attack by a notorious serial killer two weeks before.

[3] Conversations are text-based and takes place between minimally animated character models, with players selecting dialogue options on Houssine's behalf, which is occasionally interspersed with his internal observations.

[3] The development team of Night Call, led by project leader Laurent Victorino and writer Anthony Jauneaud, started planning for the game in 2016 and began working seriously with their publisher Raw Fury by 2017.

In this regard, money earned from taxi fares and managing gasoline levels are incorporated as gameplay mechanics, in an effort to challenge players to make appropriate decisions within the required timeframe.

He praised the strong writing, which delivers moving and memorable scenes; Houssine as a protagonist, "who is full of surprising strengths and vulnerabilities"; and the "diverse and well-rounded" cast of characters.

He felt that its minimal presentation suits the noir atmosphere conveyed by Night Call, although the frequent juggling of fares is detrimental to the enjoyable narrative.

[3] Malindy Hetfeld from PC Gamer felt that the game's "strong mood and hints of brilliance" could not overcome its "haphazard gameplay and varying narrative quality".

[11] IGN Italia liked the atmosphere and felt its gameplay mechanics had promise, but identified issues with the game's general pacing and said the management simulation aspects was poorly implemented.

[12] Jeux Video said Night Call is closer to an interactive novel rather than investigation game, noting that it never lived up to its potential in spite of its atmosphere and writing.