On 4 August 2002, the section of Tseung Kwan O line from this station to Yau Tong was opened to allow passengers to develop familiarity with the new cross-harbour interchange arrangement.

In 2001, an artwork by architect Tao Ho and local schoolchildren called North Point, My Neighbourhood was installed in the station.

The North Point Ferry Pier (entrance/exit A1) provides services to Hung Hom, Kowloon City and Kwun Tong.

Passengers who wish to take the ferry should leave North Point station at entrance/exit A1, and follow Shu Kuk Street until they reach the seashore.

To relieve overcrowding of the Kennedy Town-bound platform in morning peak hours, a number of trains from Chai Wan Depot run empty and are placed into service at North Point.