It is situated on the Cross-City Line, and is managed by West Midlands Trains, who also operate all of the rail services that serve it.

[2] The station was placed under threat of closure in 1963, when the suburban service to Redditch was listed for withdrawal in the Beeching Report and its frequency cut significantly.

Following widespread public opposition and a campaign by local MPs, the route was subsequently reprieved in 1965 but for the next thirteen years it only received a limited service (just four return trips per day to & from New Street).

In May 1978, the West Midlands Passenger Transport Executive launched the new Cross City line suburban service, which linked the existing New Street to Lichfield route to a revamped service along the former Midland main line through Kings Norton to a newly re-sited terminus at Longbridge.

[12][13] National Express West Midlands route 46 (Northfield - Queen Elizabeth Hospital via Kings Norton) stops on nearby Church Hill.