It provides local telephone service in the Northern Ontario towns of Bear Island, Iroquois Falls, Marten River, Moosonee, Moose Factory and Temagami, and also offers long-distance services in most of area code 705.
Following its divestment, Ontera did not maintain investments in network infrastructure and stopped accepting new customers.
[6] The municipal council of Temagami approved a resolution in September 2020 to lobby the Canadian Radio-television and Telecommunications Commission to require Ontera upgrade its infrastructure and allow third-party resellers.
[7] Ontera provides customer-premises LAN, VoIP and Internet security systems, DSL, fibre optic and wireless data services.
The company owns and operates an extensive fibre optic telecommunications network throughout most of Northeastern Ontario.