The album peaked at number five on the US Billboard 200 and was certified Gold by the Recording Industry Association of America (RIAA).

[1] It was preceded by the Tim & Bob-produced single "Missing You", which earned Case a nomination for Best Male R&B Vocal Performance at the 44th Grammy Awards in 2002.

Vibe contributor David Thigpen gave note of the "earthier, more robust brand of R&B" that Case performs throughout the record, saying his songwriting resembles the "strong melodies and complex, rich arrangements" of R. Kelly and found tracks like "Love of My Life" and "Shine" containing influences of "late '70s Stevie Wonder-style soul."

"[4] Neil Drumming of Blender said that Case lacked conviction in delivering sexual lyrics but that the overall vibe of the songs help mask it, concluding that "Fortunately, the romance here outweighs the horizontal hula roughly five to one.

"[3] Jon Azpiri of AllMusic criticized the album for containing generic R&B compositions and Case for lacking emotion in his performance, concluding that "For his third album, Case fails to create even one original moment; perhaps this Open Letter should have never been written.