The fan club is an online community which offers members an array of privileges at an annual subscription fee.

[1] Exclusive privileges offered to members include; exclusive music, videos and photos, listening parties, sneak previews, contests, give-aways, personalised email address, private message board, blogs and pre-sale opportunities among others.

[2] Membership is charged at an annual fee of US$19.99 and with each additional year subscribers are rewarded with added bonuses including DVDs and exclusive letters.

At a reduced price of US$9.99 members can purchase a redeem code which is then used to activate their account online.

[4] Also, prior to the release of All Hope Is Gone Best Buy offered an online pre-order only trial membership to the fan club, which was also redeemed with a code when purchased.