Located on the Heysel/Heizel Plateau in Laeken (northern part of the City of Brussels), it was originally built as the twelfth hall of the complex in 1989, but was extensively redesigned and reopened in its current form in September 2013.

[2] Until 14 September 2023, the arena was known as the Palais 12 in French or Paleis 12 in Dutch.

[4] The ING Arena forms the foundation stone for the NEO project, which aims to refurbish the Heysel Plateau into a new, modern, multipurpose neighbourhood in northern Brussels.

[7] The Music Industry Awards have been presented annually in the hall since 2017.

[8] The Palais 12 was one of nine venues for the 2019 Men's European Volleyball Championship held in Belgium, France, Netherlands and Slovenia.