It serves the neighbourhood of Pallavaram, Pammal, Nagalkeni, Anakaputhur, Pozhichalur, Cowl Bazaar, Kolapakkam, Gerugambakkam, Kovoor, Thandalam, Tharapakkam, Thiruneermalai, Thirumudivakkam, Kundrathur,[2] Mangadu,[3] and Keelkattalai.

It is situated about 23 km (14 mi) from Chennai Beach, and has an elevation of 4 m (13 ft) above sea level.

During Meter Gauge several years back, Eight Peak Hour Services between Chennai Beach and Pallavaram Railway Station has been operated.

Currently, single special train is being operated between Chennai Beach and Pallavaram on morning session during peak hour.

Mini bus services are available from the eastern side of the station to Keelkattalai, Tirusulam Sakthi Nagar.