An upgrade kit was also available, which allowed users of the earlier Pilot 1000/5000 devices to upgrade the OS, ROM, and RAM to match the PalmPilot Professional.

Upgrade kits were also available to existing registered Pilot users for $99 for a limited time after the launch.

These kits included IR capability, a new plastic memory door to accommodate the IR diodes, a memory card with 1 MB, the new ROM for Palm OS 2.0, and a CD-ROM with updated desktop software.

The PalmPilot became a large success and helped Palm further establish itself as the leader in the growing PDA/handheld PC market.

IMAX used the PalmPilot for its Quick Turn Reel Units, which are used to screen feature films in 70mm.