The company's flagship service, Pantheon, is a WebOps platform[4] for websites powered by open-source Drupal and WordPress CMS, as well as NextJS and GatsbyJS Jamstack front-ends.

As part of the funding round, Rory O'Driscoll, Partner at ScaleVP joined the board of directors.

[10] In April 2023, Pantheon was criticized by open source developers for hosting the websites of organizations that have been designated as hate groups by the Southern Poverty Law Center for their anti-LGBT stances[11][12] and their "ties to white supremacist groups and eugenicists".

We are setting standards that will, for instance, help us avoid taking on Southern Poverty Law Center-designated hate groups as customers.

[15] Developers have a choice between Drupal and WordPress and installation of profiles like Open Atrium, or custom upstreams with user-specified configuration.