For the next two years, he served as consular and political officer in Bogota, Colombia, during a period when narco-traffickers threatened the country.

After the Dayton Agreement, Jones was sent to Sarajevo beginning in January 1996 as the Executive Assistant to the Head of Mission of the Organization for Security and Cooperation in Europe, Ambassador Robert Frowick.

Jones was then selected by Ambassador Christopher R. Hill to be the first Deputy Chief of Mission to Macedonia, where he served from the summer of 1996 to 1999.

Jones graduated from the State Department’s Senior Seminar in 2004, and then was assigned as Deputy Chief of Mission to the Organization for Security and Cooperation in Europe in Vienna until 2005.

[6] Jones' career began to focus on Asia in 2005, when he was assigned as Chargé d'Affaires and Deputy Chief of Mission at the U.S. Embassy in Manila, under Ambassador Kristie Kenney.

In January 2009, Richard Holbrooke asked Jones to serve as his Deputy Special Representative for Afghanistan and Pakistan.

[8] In his role as ambassador, Jones has emphasized strengthening ties between the United States and Malaysia in education and exchanges, science and technology, trade and investment, entrepreneurship, and security.

He also stated, "Our partnership is based on democratic values and engagement in politics aimed at peace and social prosperity.

[16] Jones received the Robert C. Frasure Memorial Award for peace building in the southern Philippines in 2008.

His father, John Wayne Jones, was born and raised in Missouri and was a veteran of World War II in the Pacific.