In 2017, Cortés resigned following reports of a glitch that allowed ineligible immigrants to register to vote when applying for or renewing drivers licenses.

[4] The ineligible registrations primarily originated from PennDOT when lawful permanent residents had obtained or renewed drivers licenses from electronic kiosks that allowed them to register to vote.

[3] One month prior to the 2016 U.S. Presidential Election, Cortés responded in a Pennsylvania House State Government Committee hearing that non-citizens may "inadvertently register" through PennDOT.

Secretary Cortés’ professional pursuits have also included work with the State Civil Service Commission and the Pennsylvania Department of Public Welfare.

Under his leadership, the association strengthened cooperative relationships between the states and actively engaged the White House, Congress and federal agencies.

During the same period, NASS developed effective public policies in the areas of elections administration, voter participation, business services, securities, international relations and state heritage.

Formed in 2005 at the recommendation of the Pennsylvania Supreme Court with the concurrence of the governor and legislative leaders, the Commission's purpose is to ensure that people of every race, gender and ethnic background are treated fairly and respectfully throughout all offices of state government.