[7] The opening of the downtown sections of Lines 12 and 13 in late December 2015 has allowed for alternative routes around the station, reducing the daily traffic by around 10%.

This station is exceptionally busy because of a unique combination of it being an interchange between a west-east and north-south line, as well as being surrounded by office buildings, shopping malls and several tourist attractions.

In early 2009, a new side platform for Line 8 riders heading south (to Shendu Highway) opened.

Since 2013, in the station hall of People’s Square the Metro operator set up a music corner.

At the 500th show in September 2018, Matt Knowles — director of culture and education at the British Council in Shanghai - said what made it so special was that Shanghai Metro had turned a commercial space into a cultural one, giving people a chance to pause and reflect.