Part of the TransLink system, it is home to routes serving the North Shore and provides connections to the cities of Vancouver and Burnaby.

The exchange is also located a short distance from Capilano University and North Shore Studios.

The Pacific National Exhibition grounds is also nearby, just across the bridge in Vancouver.

Transit security officers can be found making random patrols of the exchange and conducting fare inspections on board buses.

Bus drivers also have the ability to call for transit security agents in the event of an incident.