Actor Nic Westaway was pleased that his character was getting a new love interest, while series producer Lucy Addario believed Phoebe would bring out a different side to him.
Phoebe and Kyle's relationship was tested by the appearance of his "dark side", Mark Nicholson's (Steve Rodgers) attempts to break them up and a marriage proposal.
Shortly after, Phoebe became the focus of a darker storyline involving her fan Ryan Kelly (Daniel Webber), who stalked and kidnapped her.
Phoebe was later paired with a new love interest, Martin "Ash" Ashford (George Mason), and learned she was pregnant with Kyle's twins, which she later miscarried.
On 24 November 2013, Meg Drewett from Digital Spy reported that actress Isabella Giovinazzo had joined the cast of Home and Away as new character Phoebe Nicholson.
[12] In March 2016, Giovinazzo told Colin Vickery of news.com.au that due to everything Phoebe had gone through during her time in the Bay, she had changed and had become more grown up.
"[13] Westaway was pleased that his character would be embarking on a new relationship, after being involved in a love triangle with Tamara and his brother Casey (Lincoln Younes).
[14] Series producer Lucy Addario believed Phoebe would bring out a different side to "the brooding" Kyle and mix up life in the Braxton world.
[15] Addario agreed with Westaway's assessment of Kyle and Phoebe's relationship, saying they would have to work out some issues from their past, but they would "quickly reignite the spark they shared.
[15] When Phoebe became disturbed by Kyle's "dark side" and his involvement with various Braxton dramas, she wanted him to tell her how he turned into such a violent person.
[16] Westaway told an Inside Soap reporter that Kyle wanted to be with Phoebe, as she brought out his passionate side which he missed.
After the police came away empty handed, someone fired a gun into the house, almost hitting Darryl Braxton (Steve Peacocke) and Ricky Sharpe (Bonnie Sveen).
[23] She asked Matt Page (Alec Snow) to listen to her song at the restaurant and then invited him to her place to write with her, which infuriated Kyle.
[23] A TV Soap writer observed, "Kyle's rage stuns Phoebe and is her first hint that there might be something fundamentally wrong with their relationship.
[26] When asked if there was any hope of salvaging their romance, Giovinazzo told an Inside Soap columnist "Phoebe would like to try, because she's not ready to give up on their relationship.
"[26] In November 2014, Jolene Anderson joined the cast as Neive Devlin, a record producer who comes to the Bay to see Phoebe perform, after hearing her music on her website.
[29] Phoebe was rescued by Andy Barrett (Tai Hara) and Martin Ashford (George Mason), but Grant told Neive that they had enough footage to post online.
[33] Shortly after the video of Phoebe looking like "a crazed party animal" was posted online, Ryan Kelly (Daniel Webber) turned up in Summer Bay looking for her.
[37] Ash challenged Phoebe to go skinny dipping, and an Inside Soap reporter noted that they seemed to have "a great time" splashing around in the water.
[37] Phoebe decided to make things more interesting by stealing Ash's clothes, forcing him to return to the caravan park naked.
[37] Both Phoebe and Ash realised that there was an attraction between them, but feeling "awkward" they both returned to their respective vans unable to admit it out loud.
[39] After Ash found Ricky and returned to the Bay, he and Phoebe eventually kissed and had sex in the back of his car, despite her reservations about the timing.
She initially assumed it belonged to house mate Hannah Wilson (Cassie Howarth), but Phoebe eventually admitted that it was hers.
[41] Giovinazzo explained that Phoebe did not want anyone to know she was pregnant until she had made a decision about the baby, but she was happy to have Denny and Hannah's support.
[41] Giovinazzo said, "These women always look after each other – Denny puts her history with Phoebe's boyfriend Ash aside, and Hannah, who's a nurse, helps out from a medical perspective.
[46] In a March 2016 interview with Colin Vickery of news.com.au, Giovinazzo commented that there would be a potential new love interest for Phoebe coming up.
[48] After Phoebe is carjacked by Simmo (James O'Connell), she becomes depressed, so Justin decides to cheer her up by singing to her at Salt.
[56] Ahead of Phoebe's on-screen arrival, Ash from Pedestrian.tv thought that her introduction might have been "a belated reply" to a pop culture reference made by rival soap opera Neighbours.
"[28] When Phoebe was later asked to go on tour and leave Kyle behind, TV Week columnists Holly Richards and Bianca La Cioppa debated whether she should give up love or her career.
"[60] La Cioppa thought Phoebe would be making the right choice if she stayed for Kyle, explaining "One, because I'd hate to see them break up (they're my fave H&A couple!).