Phuket Air also operated Hajj and Umrah charter flights to Jeddah from Indonesia, the Philippines and Bangladesh.

It also operated charter flights from Japan to Kuwait for the Japanese Iraq Reconstruction and Support Group.

Under strain from a downturn in the tourism industry after the 2004 Indian Ocean earthquake, and struggling to maintain its fleet of ageing aircraft, Phuket Airlines was plagued by poor service and safety concerns.

By the end of 2005, Phuket Air had scaled back its operations, laid off hundreds of its employees and decided to concentrate on leasing its aircraft to other carriers.

[3] In late 2006-07, the airline flew charters for the Saudi Arabia Ministry of the Interior flying out deportees.

In May 2005 Phuket Air was banned from flying into the European Union, such flights to London and Amsterdam were suspended.

Phuket Air was successful in its bid to lease its Boeing 747-300 aircraft to Saudi Arabian Airlines.