It is unstaffed, and has no permanent buildings, other than standard waiting shelters.

A long line PA system and digital information screens are provided, Step free access for disabled travellers is provided by means of ramps to each platform.

A £2,000 refurbishment scheme at the station, funded by East Lancs Community Rail Partnership and the local authority, was carried out in 2015, by a consortium of college students, community workers and volunteers.

[2] Monday to Saturdays, there is an hourly service from Pleasington towards Preston westbound and Blackburn, Burnley Central and Colne, eastbound.

[3] From 14 May 2012, Pleasington became a request only stop, in addition to Hapton, Burnley Barracks and Huncoat.