The station serves the Polsloe, Mount Pleasant, Hamlin and Whipton areas of the city.

Between the platform and the junction was a siding to a brickworks, while a little to the south was Newcourt, a military depot.

The station has one platform currently in use – on the right of trains arriving from Exeter – situated on an embankment above Pinhoe Road.

About half the trains on the Avocet Line from Exmouth to Exeter St Davids and Paignton call at Polsloe Bridge.

Connections are available at Exeter Central for Barnstaple, Okehampton, Honiton and other stations to Waterloo; passengers for other main line stations change at Exeter St Davids.