[7] The station has a ticket office, at street level, which is staffed throughout the week (Monday to Saturday 06:10 to 19:30 and Sunday 06:40 to 18:10).

[8] As of December 2022 the station is served by four Northern trains per hour to and from Blackpool North westbound (via platform 1), and trains to Manchester Airport (two per hour), Liverpool Lime Street, and York via the Calder Valley line in the eastbound direction (platform 2).

Additionally, on weekdays until May 2023 one Avanti West Coast train per day to London Euston called at the station in the southbound direction only, departing at 05:36.

[11] The modernisation and electrification of the Preston to Blackpool North line, and hence Poulton-le-Fylde station was announced in December 2009.

[13] This resulted in a total blockade of the line from 11 November 2017 until 25 March 2018 but subsequently extended to 16 April 2018 due to bad weather.

[14] The station is a visual reporting point (VRP) for general aviation aircraft in the local Blackpool airspace.